If something goes wrong, the right numbers
Japan is very safe, but a fever or a fall can happen. Write these numbers down before you leave.
110Policetheft, loss, accident
119Ambulance, firesay “kyukyu desu” for a medical emergency, then the address
Your embassyin Tokyo
United States · 03-3224-5000after hours, an officer on duty; 24/7 from abroad: +1 202 501 4444
United Kingdom · online formemergencies through the FCDO contact form; family in the UK, 24/7: 020 7008 5000
Canada · 03-5412-6200Ottawa, 24/7: +1 613 996 8885
Australia · 03-5232-4111after hours, the same number reaches the 24-hour centre in Canberra
Finding a doctor
JNTO's search tool filters by prefecture, language and specialty. Clinics usually ask for cash.
At the pharmacy
Over-the-counter medicine at pharmacies and drugstores; some only when the pharmacist is present.
Earthquake, typhoon
In an earthquake, protect yourself first; on the coast, head for high ground. The Safety tips app sends alerts.
Loss or theft
Go to the koban, the neighborhood police box. Lost passport: police station, then your embassy, on a weekday.
PlanJapanOn the ground · Health, safety, emergenciesPlanJapan · Japan, the complete guide · 2026–20271