Your eSIM,
in 4 steps
Install it at home, on Wi-Fi, and switch it on when you land: you're online before you even reach customs. The PlanJapan eSIM is data only: your calls, texts and WhatsApp stay on your usual number.
Open the delivery email on the phone that's going to Japan and tap the install button. The QR code in the email is your backup.
Your phone suggests a label, often “Travel” on iPhone: keep it or pick your own. Your usual SIM keeps calls and texts.
Switched on at home, the line searches in vain for a Japanese network and doesn't always search again on arrival. Your plan only starts in Japan.
Switch on your eSIM line, then turn on “Data Roaming” for it, on iPhone as on Android. A signal bar appears: you're set.
Which plan for which trip?
On Japanese networks, 4G or 5G depending on coverage. Data plans last 30 days from your first connection in Japan.
PlanJapanPlan your trip · Internet: your eSIMThe right menus, for your phone
| Phone | Install | On arrival |
|---|---|---|
| iPhone | Settings → Cellular (or Mobile Data) → Add Cellular Plan → Use QR Code | Turn on “Data Roaming” on the eSIM line |
| Samsung | Settings → Connections → SIM manager → Add eSIM | Mobile networks → Data roaming |
| Google Pixel | Settings → Network & internet → SIMs → Download a new eSIM | Mobile data and Roaming |
| Xiaomi, Redmi | Settings → Mobile networks → Manage eSIM → Add eSIM | Set it as Data SIM, then Data roaming |
No signal? Five fixes
- Line and data
The eSIM is on and set for data.
- Roaming
Turned on for the eSIM line.
- Off for 30 seconds
Turn the line off, then on again.
- Restart
The whole phone.
- Reinstall
As a last resort: the eSIM installs up to 10 times, on one phone at a time.
With unlimited, up to 10 GB a day at full speed, then reduced speed until midnight, Japan time.
A data plan running low can be topped up online, without changing eSIM.
Printed, or on another device: you'll need it if you reinstall.
They get 10 % off their eSIM, and you get $5 to spend on your next order.
A problem on the ground? PlanJapan support answers in English, 7 days a week, on WhatsApp and by email.
PlanJapanPlan your trip · Internet: your eSIM